This Privacy Policy describes how Brightpal collects, uses, stores, and protects your personal information when you use our website, lead forms, and SMS services.
By accessing our services or submitting your information, you agree to this Privacy Policy.
Information We Collect
We may collect the following personal information:
First and last name
Phone number
Email address
Physical address (city, state, ZIP code)
Service request details and appointment preferences
Information submitted through online forms or SMS opt-ins
IP address, browser type, device type, pages visited, and usage activity
How We Use Your Information
Your information is used to:
Provide requested services and estimates
Schedule appointments and send reminders
Respond to inquiries and support requests
Send SMS notifications, updates, and promotions (with consent)
Improve website performance and customer experience
Maintain internal records and business operations
SMS Opt-In Information
By submitting your phone number through our website or forms, you consent to receive SMS messages from Brightpal related to estimates, appointments, project updates, and promotions.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact [email protected].
SMS consent is not shared with third parties or affiliates for marketing purposes.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze traffic and performance
Understand visitor behavior
You may disable cookies through your browser settings. Some site features may not function properly without cookies.
Data Security & Handling
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your data, no transmission over the internet can be guaranteed 100% secure.
Sharing of Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with trusted service providers strictly for operational purposes such as customer support, scheduling, or technical services.
Text messaging originator opt-in data and consent will never be shared with third parties.
User Rights
You have the right to:
Request access to your personal data
Request corrections or deletion
Withdraw SMS consent at any time
Opt out of communications
To exercise these rights, contact [email protected].
Children’s Privacy
Brightpal services are intended for individuals 18 years of age or older. We do not knowingly collect information from anyone under 18.
Data Retention
We retain personal information only as long as necessary for service delivery, legal compliance, or business operations.
Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.
Contact Us
If you have questions regarding this Privacy Policy:
Email: [email protected]
Phone: 403-837-6876
Mailing Address: Winterhaven, Florida, United States
Website: https://gobrightpal.com/privacy-policy-page